Privacy Policy

Privacy Policy

Last Updated: 6 August 2026

Prezenss Ltd (“Prezenss”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect information when you visit www.prezenss.com, contact us, request a quotation, or use our digital services.

1. Who We Are

Prezenss Ltd is a digital, technology and marketing solutions company operating in the UK and MENA region.

PREZENSS LTD
Company Number: 14811525
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Email: support@prezenss.com
Website: www.prezenss.com

2. Information We Collect

Depending on how you interact with us, we may collect:

  • Your name

  • Email address

  • Telephone or WhatsApp number

  • Company or organisation name

  • Information submitted through contact or quotation forms

  • Messages and communications you send to us

  • IP address and general location information

  • Browser, device and operating system information

  • Website activity and usage information

  • Cookie and analytics data

  • Information you voluntarily provide when discussing or purchasing our services

We only collect personal information that is reasonably necessary for our business and website operations.

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries and quotation requests

  • Communicate with prospective and existing clients

  • Provide and manage our services

  • Develop websites, applications, AI solutions and other digital services

  • Improve our website, services and customer experience

  • Measure website traffic and performance

  • Manage advertising and marketing campaigns

  • Send marketing communications where permitted or where you have provided consent

  • Protect our website and systems against fraud, misuse or security threats

  • Meet legal, regulatory and contractual obligations

4. Legal Basis for Processing

Where applicable under data protection laws, we process personal information on one or more of the following bases:

  • Consent — where you have given us permission

  • Contract — where processing is necessary to provide a service or take steps at your request before entering into a contract

  • Legitimate interests — where necessary for the operation, security, improvement and promotion of our business, provided those interests do not override your rights

  • Legal obligations — where we are required to process or retain information by law

You may withdraw your consent at any time where our processing is based on consent.

5. Cookies and Analytics

Prezenss.com may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site, measure performance and support marketing activities.

These may include:

  • Strictly necessary cookies

  • Analytics cookies

  • Preference or functionality cookies

  • Advertising and marketing cookies

Where required by applicable law, non-essential cookies will only be activated after you provide consent.

You can manage or withdraw your cookie preferences through our cookie consent controls and through your browser settings.

6. Third-Party Services

We may use trusted third-party service providers to operate and improve our business, including website hosting, analytics, cloud services, email and communication platforms, CRM systems, social media, advertising platforms and other technology providers.

These providers may process personal information only as necessary to provide their services to us and subject to their own privacy and security obligations.

Our website may also contain links to external websites or platforms. We are not responsible for the privacy practices of websites operated by third parties.

7. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our business, provide requested services, comply with legal requirements, protect our rights or complete a business transaction.

8. International Data Transfers

As Prezenss operates internationally and may use global technology providers, personal information may be processed or stored outside the country in which it was originally collected.

Where required by applicable data protection law, we take appropriate steps to ensure that international transfers of personal information are subject to suitable safeguards.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and meeting legal, accounting or regulatory requirements.

Retention periods may vary depending on the nature of the information and our relationship with you.

10. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on where you live and the laws that apply, you may have rights relating to your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Request restriction of processing

  • Object to certain processing

  • Request portability of your information

  • Withdraw consent where processing is based on consent

  • Object to direct marketing

To exercise any of these rights, contact us at support@prezenss.com.

Where applicable, you may also have the right to lodge a complaint with a relevant data protection authority. In the United Kingdom, this is the Information Commissioner’s Office (ICO).

12. Marketing Communications

Where permitted, we may contact you regarding Prezenss services, solutions, news or offers.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in our communications or by contacting support@prezenss.com.

13. Children’s Privacy

Our website and services are primarily intended for businesses and adults. We do not knowingly collect personal information from children through our website without appropriate authorisation where required by law.

14. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our services, technology, legal requirements or business practices.

The latest version will always be published on this page with the updated revision date.

15. Contact Us

For questions about this Privacy Policy or how Prezenss handles your personal information, please contact:

Prezenss Ltd
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Email: support@prezenss.com
Website: www.prezenss.com